FAQs
Have questions? Browse the FAQs below, if your answer isn't found please contact us.
What payment methods do you accept?
We currently accept Visa, Mastercard, Discover, American Express, ApplePay, GooglePay and Venmo. Note, this is subject to change but you will easily be able to identify your options when going to the checkout page.
This website is currently the only means for placing an order with Wanderlust Pondering. Simply browse our selections, add the product of your choosing to your cart and checkout.
How are your garments printed?
My production partner prints my designs onto the garment using a technology called direct-to-garment (aka DTG) printing.
Where do I enter my discount code?
If you have a discount code to use you have to enter it on the checkout page. If you use an express checkout method on the product page, discount codes may not be applied.
How long will it take to get my order?
The short answer, it varies because your purchase is made to order. Our production partner only creates your item when you order it, we love this because it helps to avoid overproduction but it also means that it will take additional time for you to receive your order. It usually takes 3 to 7 business days to produce items after which they will be shipped out. Shipping time is generally 3 to 4 business days.
No, we do not currently accept returns & exchanges. If your item is damaged, defective or incorrect we will of course do our best to make it right. If you otherwise have an issue with your order please do reach out.
What are you doing about sustainability?
Sustainability is important. Unfortunately, most products in the fashion industry ultimately end up in landfills. We address this issue by only making an item when an order is placed.